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Why does my payment get rejected/declined?

There are four different possibilities why the payment is declined/rejected:

  • when there has been a chargeback for your account and/or credit card in the past, you can’t use this payment option any longer
  • you only have three trials to enter the right data
  • there is a 48 hour limit for payment through credit card or direct debit
  • some cards are not accepted by the credit card company, so please try one of the other offered options

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